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Terms and Conditions

Payments for all sessions are to be made in full at the time of the booking, unless you have transferred the full amount before the booking. On the day, we take credit / debit cards or cash.

Cancellation Notice: We must receive advance notice, 48 hours prior to the session start date. Battle Archery Ltd reserves the right to cancel a session if: The group size is inadequate (for Battle Archery Only – Require minimum of 6 participants), Adverse weather conditions or unforeseen circumstances. Any cancelled session will be rescheduled to another date and time.

We reserve the right to change the session type if for example, the Battle Archery group is too small on the day or if there is too much wind for Aerial Archery. We will adapt the session as required. If using vouchers, we will reschedule the session as required, unless the voucher has not been redeemed or is past its expiry date.

Weather Conditions: We will contact you in case of adverse weather or inadequate conditions – once a session is booked, presume it will go ahead unless we contact you. If the session is affected by the weather, or deemed unsafe to carry on. Then we will offer to reschedule your session to another date. Should you wish to proceed with the full session, then no rescheduling will be offered.

Medical Declaration / Health and Safety: Any person having any session with Battle Archery® Ltd must be medically fit to participate in their chosen activity. If you have any medical condition(s) or take a medication that affects the activity? You must inform us during booking in and before the start of the session.

Under 18’s: Any child under 18 years old must have a parent / guardian on site at all times.

Risk: There is an element of risk with any activity and the Marshal(s) / instructor(s) are there for your safety. Their instructions and the rules must be followed to avoid any injuries and unnecessary risks. Please ensure you declare any medical issues / medication. You must not participate in any session under the influence of drugs and / or alcohol. If we see that you are unfit to participate, or unable to follow instructions and the rules, or you pose a risk to others? You will be removed from the session with no refund offered.

Equipment: All our equipment is checked for safety before and after every session, but damages and breakage can occur during a session(s). It is your responsibility to inform the Marshal(s) / instructor(s) or the person in charge of any damaged equipment. Failure to do so could lead to injury or even death. If you feel there are any issues with the equipment, please inform us as soon as possible so we may rectify the problem or remove it from use.

Photography and Video(s): Photo(s) and/or video(s) will be taken on the day (free of charge) unless specified otherwise. Any photo or video will be placed on our social media to help promote Battle Archery as well as share between the participants. All participants will be wearing masks, but if you do not wish to have any of your photos placed on any of our social media pages, please let us know. We will always do our best to respect your wishes.

FAQ

How do I book multiple sessions? 

Please contact us with the number of people you wish to bring, the date and the activities. 

Please note: All activities are dependant on availability.

Cancellations

We have a 7 day cancellation policy if more than two activities have been booked in.  

We reserve the right to cancel the session due to inclement weather, however conditions would have to be pretty extreme for this to happen.

BBQ facilities

We have a BBQ area for private group bookings only (stag, Hen parties, birthday groups and corporate). Please contact us to reserve this area.  You will need to provide your own food and charcoal. If you do use our BBQ area, please tidy up after yourselves. Thank you.

Do you allow alcohol?

We allow alcohol on site, but this is not for consumption whilst you are participating in the activities. We will not allow anyone to participate if they are under the influence as this is dangerous and a health and safety risk. 

Do you have food on site?

Avon Valley Adventure and Wildlife Park has a wonderful café which serves hot food and drinks. After your activity, you are welcome to enter the café. You will be given a 10% discount voucher to use in the cafe if you participate in one of our activities.

Is parking available? 

Yes, there is plenty of free parking on site.