© 2019  All related images and content are property of their respective owners. Battle Archery® is a registered trademark of Battle Archery® Ltd.  Click here for our Privacy Policy information 

Terms and Conditions

Payments for all sessions are to be made in full at the time of the booking, unless you have transferred the full amount before the booking. On the day, we take credit / debit cards or cash.

Cancellation Notice: We must receive advance notice, 48 hours prior to the session start date. Battle Archery Ltd reserves the right to cancel a session if: The group size is inadequate (for Battle Archery Only – Require minimum of 6 participants), Adverse weather conditions or unforeseen circumstances. Any cancelled session will be rescheduled to another date and time.

We reserve the right to change the session type if for example, the Battle Archery group is too small on the day or if there is too much wind for Aerial Archery. We will adapt the session as required. If using vouchers, we will reschedule the session as required, unless the voucher has not been redeemed or is past its expiry date.

Weather Conditions: We will contact you in case of adverse weather or inadequate conditions – once a session is booked, presume it will go ahead unless we contact you. If the session is affected by the weather, or deemed unsafe to carry on. Then we will offer to reschedule your session to another date. Should you wish to proceed with the full session, then no rescheduling will be offered.

Medical Declaration / Health and Safety: Any person having any session with Battle Archery® Ltd must be medically fit to participate in their chosen activity. If you have any medical condition(s) or take a medication that affects the activity? You must inform us during booking in and before the start of the session.

Under 18’s: Any child under 18 years old must have a parent / guardian on site at all times.

Risk: There is an element of risk with any activity and the Marshal(s) / instructor(s) are there for your safety. Their instructions and the rules must be followed to avoid any injuries and unnecessary risks. Please ensure you declare any medical issues / medication. You must not participate in any session under the influence of drugs and / or alcohol. If we see that you are unfit to participate, or unable to follow instructions and the rules, or you pose a risk to others? You will be removed from the session with no refund offered.

Equipment: All our equipment is checked for safety before and after every session, but damages and breakage can occur during a session(s). It is your responsibility to inform the Marshal(s) / instructor(s) or the person in charge of any damaged equipment. Failure to do so could lead to injury or even death. If you feel there are any issues with the equipment, please inform us as soon as possible so we may rectify the problem or remove it from use.

Photography and Video(s): Photo(s) and/or video(s) will be taken on the day (free of charge) unless specified otherwise. Any photo or video will be placed on our social media to help promote Battle Archery as well as share between the participants. All participants will be wearing masks, but if you do not wish to have any of your photos placed on any of our social media pages, please let us know. We will always do our best to respect your wishes.

PRIVACY POLICY

This privacy policy notice is for this website; [http://www.battlearchery.co.uk and www.battlearcherybristol.co.uk] and served by [Battle Archery Ltd, Registered Address: 12A Eagle Crescent, Pucklechurch, Bristol, BS16 9SE, Operational Address: Avon Valley Adventure and Wildlife Park, Pixash Lane, Bath Road, Keynsham, Bristol, BS31 1TP.] and governs the privacy of those who use it. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations. If you do not agree to the following policy you may wish to cease viewing / using this website.

Policy key definitions:

  • "I", "our", "us", or "we" refer to the business, [Battle Archery & Battle Axes].

  • "you", "the user" refer to the person(s) using this website.

  • GDPR means General Data Protection Act.

  • PECR means Privacy & Electronic Communications Regulation.

  • ICO means Information Commissioner's Office.

  • Cookies mean small files stored on a users computer or device.

 

Information we may collect from you

We may collect and process the following data about you:

Information that you provide by filling in forms. This includes information provided when contacting us about a booking, subscribing to our service, posting material on our social media or requesting further services.

 

We may also ask you for information when you report a problem with our site. If you contact us, we may keep a record of that correspondence. 

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

We are exempt from registration in the ICO Data Protection Register because we do not share your personal information with ANY third party’s providers and we are only processing personal data for the core business purposes, staff administration (including payroll); accounts or records (ie invoices and payments); advertising, marketing and public relations (in connection with your own business activity). 

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

 

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

  • the right to be informed;

  • the right of access;

  • the right to rectification;

  • the right to erasure;

  • the right to restrict processing;

  • the right to data portability;

  • the right to object; and

  • the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

 

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third-party website.

Some cookies are required to enjoy and use the full functionality of this website.

We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

 

Cookies that we use are;

Cookie Name               Life Span                             Purpose

svSession                    Permanent                          Creates activities and BI

XSRF-TOKEN               Persistent cookie               Security

hs                                  Session                               Security

 

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Transparent Privacy Explanations

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

Email marketing messages & subscription

Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the "Processing of your personal date" above. Any email marketing messages we send are done so through an EMS, email marketing service provider. An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users i.e.mailchimp.

Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.

Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences, you can also unsubscribe from all MailChimp lists, by following this link, otherwise contact the EMS provider.

Our EMS provider is; Mailchimp and Wixshoutout. We hold the following information about you within our EMS system;

  • Email address

  • Subscription time & date

 

Resources & further information

Updated 18/05/2018